Siemens Step 7 Please Restart Windows Before Installing New Programs

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Mar 16, 2016  Guide how to fix 'Please restart windows before installing new program'.

Industrial PC
Operating Instructions
A5E31347215-AB
Preface
Overview
Siemens step 7 please restart windows before installing new programs
Safety Instructions
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Expanding and assigning
parameters to the device
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Siemens Step 7 Please Restart Windows Before Installing New Programs

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Summary of Contents for Siemens SIMATIC IPC427D

  • Page 1 ___________________ Preface ___________________ Overview ___________________ SIMATIC Safety Instructions Installing and connecting the ___________________ device Industrial PC SIMATIC IPC427D ___________________ Commissioning the device ___________________ Extended device functions Operating Instructions Expanding and assigning ___________________ parameters to the device Device maintenance and ___________________...
  • Page 2 Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.
  • Page 3: Preface

    General knowledge in the field automation control engineering is recommended. Scope of the operating instructions These operating instructions are valid for all versions of the SIMATIC IPC427D. Approbations You will find additional information in 'Certificates and approvals (Page 105)'.
  • Page 4 Preface Conventions The terms 'PC' and 'device' are sometimes used to refer to the SIMATIC IPC427D in this documentation. The term 'Windows Embedded Standard' is used throughout to refer to 'Windows Embedded Standard 7'. 'Windows 7' is used as an abbreviation for 'Windows 7 Ultimate'.
  • Page 5: Operating Instructions, 05/2017, A5e31347215-ab

    Dimension drawings: Dimensions of the device and of modules • Detailed descriptions of boards and system resources • Technical support Service and support • Troubleshooting: Problems, causes, remedy • BIOS Setup • Abbreviations Abbreviations of the technical terms used SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 6 Preface SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 7: Table Of Contents

    Connecting the terminal ......................44 3.3.6 Connecting the power supply ....................45 3.3.7 Connecting the device to networks ..................46 3.3.8 PROFINET ..........................48 3.3.9 Installing the strain relief ......................50 3.3.10 Securing the lines ........................51 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 8 Partitioning data media ......................100 7.4.2.1 Partitioning in Windows Embedded Standard 7 ..............100 7.4.2.2 Partitioning in Windows 7 Ultimate ..................101 7.4.2.3 Adapting partitions in Windows 7 Ultimate and Windows Embedded Standard 7 ....101 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 9 8.6.1.9 CAN bus ..........................128 8.6.2 Internal ports ......................... 129 8.6.2.1 PCIe card ..........................129 8.6.3 System resources ......................... 131 8.6.3.1 Currently allocated system resources ................... 131 8.6.3.2 Allocation of system resources ..................... 131 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 10 Resetting the Intel® AMT to the default settings and disabling AMT ........171 8.8.5 Determining the network address ..................171 8.8.6 Forcing user consent ......................172 Functional scope in Windows ....................173 8.9.1 Windows Embedded Standard 7 ..................173 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 11 Overview ..........................179 Safety ............................ 179 Operator controls ........................179 Certificates, approvals and markings ..................180 Interfaces ..........................181 Directives and declarations ....................182 List of abbreviations ..........................183 Glossary ............................. 189 Index..............................197 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 12 Table of contents SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 13: Overview

    Overview Product description The SIMATIC IPC427D provides high-level industrial performance. ● Compact design ● Maintenance-free operation ● High degree of ruggedness SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 14: Applications

    Display port resolution max. 1920 × 1200 pixels • Graphics memory is claimed in main memory (dynamic UMA) • Power supply 24 V DC (-20%/+20%) max. 4 A Conditions of use Operation without fan SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 15 4 system status LEDs, of which three can be freely programmed by user Transient voltage interruption Up to 15 ms buffer time at full load Buffer memory 512 KB MRAM optional Integrated Trusted Platform Module, optional, to TPM 1.2 standard SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 16 'Example programs for addressing the LEDs on Windows operating systems' on the FAQ pages of Customer Support. See also Output register user LED L1/L2/L3 (read/write, address 404Eh) (Page 135) MRAM address register (Page 136) Industry Automation and Drive Technologies - Homepage (http://www.siemens.com/automation/service&support) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 17: Design Of The Device

    COM1 Serial interface ⑩ COM2 Serial interface (optional) ⑪ PROFIBUS DP/MPI or PROFIBUS DP/MPI interface (RS 485, electrically isolated), 9-pin Sub-D sock- et or CAN fieldbus (optional; not for devices with PROFINET) CAN fieldbus SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 18 1.2 Design of the device Device with PROFINET interfaces The interfaces not labeled in the diagram below are identical to those on the PROFIBUS device. ① PROFINET CP 1616 onboard interface, three RJ45 sockets for devices with PROFINET SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 19: Status Displays

    Output register user LED L1/L2/L3 (read/write, address 404Eh) (Page 135). Example programs for controlling the LEDs on Windows operating systems are available on the Customer Support page of Siemens Industry Automation and Drive Technologies. (http://www.siemens.com/automation/service&support) SIMATIC IPC427D...
  • Page 20: Accessories

    Overview 1.3 Accessories Accessories Siemens offers accessories not included in the scope of delivery for the device. For more information on available accessories, refer to the Internet at: Industry Mall (http://mall.automation.siemens.com) Expansion components and accessories (http://www.automation.siemens.com/mcms/pc- based-automation/en/industrial-pc/expansion_components_accessories) SIMATIC IPC CFast cards ●...
  • Page 21: Safety Instructions

    The installation of expansions can damage the device, machine or plant. Device and system expansions may violate safety rules and regulations regarding radio interference suppression. If you install or exchange system expansions and damage your device, the warranty becomes void. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 22 • Do not throw lithium batteries into fire, do not solder on the cell body, do not recharge, do not open, do not short-circuit, do not reverse polarity, do not heat above 100°C and protect from direct sunlight, moisture and condensation. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 23 When you touch electrostatic sensitive components, you can destroy them through voltages that are far below the human perception threshold. If you work with components that can be destroyed by electrostatic discharge, observe the ESD Guideline (Page 108). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 24 In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial security concept. Siemens’ products and solutions only form one element of such a concept. Customer is responsible to prevent unauthorized access to its plants, systems, machines and networks.
  • Page 25: Notes On Usage

    • Observe the permitted mounting positions of the device. • Do not obstruct the venting slots of the device. • Always use suitable cleaning agents. Read the information about Chemical resistance of the HMI devices and industrial PCs (http://support.automation.siemens.com/WW/view/en/39718396) on the Internet. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 26 Use in an industrial environment without additional protective measures The device has been designed for use in a normal industrial environment in accordance with IEC 60721-3-3 (pollutant class 3C2 for chemical influences, 3S2 for dust without sand). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 27: Installing And Connecting The Device

    • Keep the original packaging. • Pack the device in the original packaging for transportation and storage. 5. Check the contents of the packaging and any accessories you may have ordered for completeness and damage. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 28 7. Please keep the enclosed documentation in a safe place. It belongs to the device. You need the documentation when you commission the device for the first time. 8. Write down the identification data of the device. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 29: Identification Data Of The Device

    -> 'Pe- Ethernet address 2 (not for PROFINET devic- ripheral Configuration' menu CP 1616 onboard MAC Address Layer 2 (only for PROFINET devices) CP 1616 onboard MAC address PROFINET (only for PROFINET devices) Nameplate SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 30 It is supposed to prevent use of the product key by unauthorized third parties. You usually do not need this product key for commissioning because a valid product key has already been integrated into the pre-installed operating system. See also COA label with scratch-off box (https://support.industry.siemens.com/cs/ww/de/view/109744977/en) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 31: Permitted Mounting Positions

    The interfaces are at the bottom. Wall mounting The interfaces are at the bottom. The device can be mounted vertically on DIN rails or on the wall. The figure shows the interfaces on the front. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 32 The interfaces are the left. at the front. The power supply con- nection is at the top. Observe the permitted temperature range for operation in the respective mounting position as defined in 'Technical specifications (Page 115)'. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 33: Installing The Device

    The device may not be securely fitted if you use anchors and screws other than those specified below for mounting. The device can fall and may be damaged. Use only the anchors and screws specified in the following table. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 34 8 mm, 40 mm deep Dowel, ∅ 8 mm, 40 mm length • Screw, ∅ 5 mm, 40 mm length • Plasterboard, 14 mm Toggle bolt, ∅ 4 mm, 50 mm length min. 13 mm thickness SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 35: Installation On A Din Rail

    The fasteners and screws required are supplied with the device for the selected mounting option (as specified in order number). Requirement ● 1 DIN rail clip ● 2 screws ● 1 T20 screwdriver Procedure 1. Fasten the DIN rail clip with two screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 36: Mounting On Din Rails

    Removing 1. Push down the device until it is released by the rail clips. 2. Swing the device out of the standard profile rail. 3. Lift the device up and off. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 37: Wall Mounting

    The fasteners and screws required are supplied with the device for the selected mounting option (as specified in order number). Requirement ● 2 mounting brackets ● 4 screws ● 1 T20 screwdriver Procedure 1. Secure each mounting bracket with 2 screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 38: Upright Mounting

    The fasteners and screws required are supplied with the device for the selected mounting option (as specified in order number). Requirement ● 2 mounting brackets ● 4 screws ● 1 T20 screwdriver Procedure 1. Secure each mounting bracket with two screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 39: Connecting The Device

    • Only connect I/O devices which are approved for industrial applications in accordance with EN 61000-6-2 and IEC 61000-6-2. • I/O devices that are not hotplug-capable may only be connected after the device has been disconnected from the power supply. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 40 Regenerative feedback of voltage to ground by a connected or installed component can damage the device. Connected or built-in I/Os, for example, a USB drive, are not permitted to supply any voltage to the device. Regenerative feedback is generally not permitted. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 41: Connecting The Protective Conductor

    1. Crimp the cable lug onto the protective conductor. 2. Screw the cable lug onto the protective conductor connection as shown. 3. Wire the protective conductor to the protective conductor connection of the control cabi- net in which the device is installed. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 42: Connecting Peripheral Equipment

    • The computer in question must be turned off and the power supply connector must be plugged in. • During the measurement, all cables from the plant to the computer should be connected. • All other components in the plant must be active. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 43: Connecting Expansion Cards

    2. Connect the line to one of the slots shown. 3. Insert and lock the hood at the marked positions. Make sure that the latches engage to secure the hood in its position. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 44: Connecting The Terminal

    Make sure that the cores are connected to the correct terminals. Observe the labeling for the contacts on the front cover of the device. 1. Connect the lines as shown. Make sure the connection terminal is in the correct position as shown. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 45: Connecting The Power Supply

    The corresponding 24 V DC power supply is off. ● 1 0.5 × 3 Philips screwdriver Procedure 1. Insert the terminal at the marked position. 2. Secure the terminal using the inte- grated screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 46: Connecting The Device To Networks

    PROFINET interface will act like a 100 Mbit Ethernet interface with a MAC address when you use this driver. The three RJ45 sockets are connected with each other via a switch. The driver and the documentation can be found in the document package on the included USB stick. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 47 Additional information You will find additional information in the catalog and on the Internet at Industry Mall, the ordering system for automation and drive technology (https://mall.industry.siemens.com). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 48: Profinet

    SIMATIC NET products CP 1616/CP 1604, CP 1616 onboard, the developer kit. Configuration Manual This provides you will all the information necessary for Commissioning PC Stations commissioning and configuring a PC as a PROFINET IO controller or IO device. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 49 Read this guide if you want to install the NDIS device Device Driver CP16xx.sys driver, CP16xx.sys. Further information You can find the information on specific products in the Internet at the address: Product- related Information SIMATIC NET (http://www.siemens.com/simatic-net) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 50: Installing The Strain Relief

    1. Remove the marked countersunk screws. 2. Fasten the strain relief at the points shown. Use the oval head screws included with the strain relief. Removing Follow the mounting procedure in reverse to remove the strain relief. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 51: Securing The Lines

    Cable tie width 3 mm max. ● 1 cutting tool Procedure 1. Pass the cable tie around the strain relief bar and secure the cables as shown. 2. Cut off the protruding ends of the cable ties. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 52 Installing and connecting the device 3.3 Connecting the device SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 53: Commissioning The Device

    ● The protective conductor is connected. ● The connection cables are plugged in correctly. ● The following hardware is available for initial commissioning: – One USB keyboard – One USB mouse – A monitor/display SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 54: Switching On The Device

    6. If the device is connected with a SIMATIC Industrial Flat Panel, the setup of the SIMATIC IPC Wizard is started automatically after operating system installation (see next chapter). The installation of the operating system is complete. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 55: Windows Action Center

    Windows settings. This option is disabled in the delivery state for Windows Server 2008 R2 and Windows Server 2012 R2. This option is enabled in the delivery state for Windows 7 and Windows 10. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 56: Simatic Ipc Wizard

    ● In the IPC Wizard installation folder on the device, after successful installation of the IPC Wizard. Note If the IPC Wizard is already installed, setup can be restarted with 'Start > Siemens Automation> SIMATIC > IPC_Wizard'. The following options are available: •...
  • Page 57 This operation can take several minutes. When all software components are installed, the following dialog is displayed: 4. Finish the installation with the 'OK' button. The PC will restart. Result The SIMATIC IPC Wizard is installed. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 58 Commissioning the device 4.4 SIMATIC IPC Wizard SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 59: Extended Device Functions

    SIMATIC IPC DiagMonitor software is provided on CD (not included in the scope of delivery). It contains the monitoring software, the software for the stations to be monitored and a library for creating custom applications. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 60: Temperature Monitoring/display

    The temperature error is retained in memory until temperatures have fallen below the thresholds and it is reset by one of the following measures: ● Acknowledgment of the error message by the monitoring software ● Restart of the device SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 61: Watchdog (wd)

    Windows and damage to the installation. Watchdog monitoring times The monitoring time can be configured with the DiagBase or DiagMonitor software. Note When you change the monitoring time, the change becomes effective immediately. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 62: Battery Monitoring

    The information can be read from an I/O register and evaluated. When the first warning level is reached, the remaining service life of the battery for buffering CMOS data and buffer memory is at least 1 month. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 63: Enhanced Write Filter

    ● 'Start > All Programs >Siemens Automation > SIMATIC > EWF Manager > EWF Manager Configure the SIMATIC IPC EWF Manager as follows: ● 'Start > All Programs > Siemens Automation > SIMATIC > EWF Manager > EWF Settings ● Click the 'SIMATIC IPC EWF Manager' icon in the system tray.
  • Page 64 The EWF commands affecting the write protection do not become active until after the next booting process. Note The EWF command cannot be used with the option (i.e. ewfmgr c: -commitanddisable –Live not like this: ewfmgr c: -commitanddisable –live SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 65 Start > Control Panel > Date and Time, remove the check mark from the 'Automatically adjust clock for daylight saving changes' check box. 2. Save the change you have made with and then reboot the system. ewfmgr c: -commit SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 66: File Based Write Filter (fbwf)

    This may damage the machine or plant. Make sure that you only activate one write filter for each partition. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 67 • C: Test.txt fbwfmgr /removeexclusion C: Test Remove folder • folder fbwfmgr /? Call up the help function Detailed instructions on FBWF are available on the Internet. See also Instructions on FBWF (http://msdn.microsoft.com/en- us/library/aa940926(WinEmbedded.5).aspx) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 68: Buffer Memory Mram

    An ISO file contains a memory image of the content of a CD or DVD structured in the ISO 9660 format. ● Remote reboot: An AMT PC can be booted from a bootable ISO file made available by another PC. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 69 SIMATIC IPC Remote Manager The 'SIMATIC IPC Remote Manager' software is available for utilization of the AMT functions with SIMATIC IPCs. The software can be ordered from the Siemens online ordering system. For detailed information about 'SIMATIC IPC Remote Manager', refer to the corresponding product documentation: SIMATIC IPC Remote Manager (http://support.automation.siemens.com/WW/view/en/48707158)
  • Page 70: Trusted Platform Modul (tpm)

    The warranty does not cover a reset of the hardware in the event of a loss of a password. Please store the password carefully and make sure it is protected against unauthorized access. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 71: Expanding And Assigning Parameters To The Device

    You therefore need to take precautionary measures before you open the device. Please refer to the ESD Directives on handling electrostatic-sensitive components in ESD guideline (Page 108). Requirement ● The device is disconnected from the power supply. ● 1 T10 screwdriver SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 72 5. Remove the backup battery from its guide in the front panel. Observe the information in chapter 'Installing and removing the backup battery (Page 84)'. 6. Put down the front panel. Closing the device Proceed in reverse order. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 73: Opening The Device Containing Expansion Cards

    Procedure Opening the device 1. Remove the marked screws. 2. Lift off the front panel in the direction of the arrow 3. Put down the front panel. Closing the device Proceed in reverse order. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 74: Replacing Memory Modules

    The motherboard has a slot for an SO-DIMM DDR3 memory module. You may expand the device memory up to 8 GB. Note Use only the memory modules recommended by Siemens AG. On the motherboard, the slot for non-ECC memory modules is turned by 180° compared to the ECC slot.
  • Page 75 Close the device. The device will automatically register the new memory capacity when it is switched on. The changes in the system RAM, extended RAM and cache SRAM will be displayed when the device is booted. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 76: Installing And Removing Cfast Cards

    • Always replace a CFast card with a card of the same or higher version. • The production version can be found on the CFast card (see marking). Requirement ● The device is switched off. ● SIMATIC IPC CFast card that is approved for industrial applications. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 77 3. Close and lock the cover. Removal Remove the CFast card from the memory slot by pushing it in until it is ejected by about 5 mm (ball-point pen mechanism). Proceed in reverse order. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 78: Installing And Removing Pcie Cards

    PCIe cards themselves must be taken into consideration. The temperature in the PCIe slot of the IPC is around 15° C higher than the ambient temperature. This means the maximum permissible ambient temperature may be lower than for the IPC427 alone. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 79 4. Slide the clamp in the direction indicated. Secure the clamp with the screw as shown. 5. Close the device as specified in chapter 'Opening the device containing expansion cards (Page 73)'. Removal Proceed in reverse order. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 80 6.3 Installing and removing PCIe cards Configuring BIOS setup You may need to make settings in the BIOS Setup. For detailed information about installation, please refer to the documentation provided with the expansion card. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 81: Device Maintenance And Repair

    1. Switch off the system 2. Secure the system to prevent it switching back on 3. Check the system to ensure it is de-energized 4. Ground and short the system 5. Cover or shield adjacent live parts SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 82 Do not recharge, open, or short lithium batteries. Do not reverse lithium battery polarity or heat the batteries to over 100°C. Keep lithium batteries out of direct sunlight and protect them from moisture and condensation. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 83 UL approval of the device only applies when the UL-approved components are used according to their 'Conditions of Acceptability'. We are not liable for functional limitations caused by the use of third-party devices or components. See also Spare parts and repairs (http://support.automation.siemens.com/WW/view/en/16611927) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 84: Installing And Removing Hardware

    Make a note of the current BIOS setup settings or save them as a user profile in the BIOS setup Exit menu (Page 163). You will find a list for noting the settings in the BIOS description. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 85 2. Carefully remove the connector. 3. Remove the battery holder from the en- closure guide. 4. Remove the battery from the battery holder. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 86 3. Carefully insert the connector shown. 4. Insert the battery holder into the enclo- sure guide. 5. Return the cover panel to its original position and tighten its two screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 87: Changing Storage Media

    Observe the guidelines for handling electrostatic-sensitive components in chapter 'ESD guideline (Page 108)'. Removal 1. Remove the marked screws. Push the cover in the direction indicated and lift it off. 2. Remove the marked screws. These screws secure the HDD/SSD. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 88 4. Loosen the HDD/SSD on the side from the base plate as shown. The HDD/SSD is retained on the base plate by means of the studs shown. An additional insulating film is inserted into the base plate for HDD operation. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 89 Take care that the nameplate is on top. Slide the HDD/SSD into the enclosure until you can see the mounting holes. 3. Turn in the marked screws. 4. Insert the cover into the enclosure. Turn in the marked screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 90: Installing A Memory Card Fitting

    Removal 1. Remove the screws shown. Push off the cover in the direction indi- cated and lift it off. 2. Remove the screws shown. 3. Remove the HDD or SSD from the enclo- sure. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 91 The memory card must be on top. Slide the memory card rack into the enclosure until you can see the mounting holes. 2. Turn in the marked screws. 3. Insert the cover into the enclosure. Turn in the marked screws. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 92: Installing The Software

    The supplied USB stick contains the documentation, hardware drivers and updates. In Windows, these contents are available via a menu. Restore function If you have ordered IPC427D with operating system, the supplied USB stick contains the Restore function. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 93: Restoring The Factory State

    4. To boot from the USB stick, select the Boot Manager. 5. Select the USB stick in the Boot Manager and confirm the entry. 6. Select the Restore function and confirm the entry. 7. Follow the on-screen instructions. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 94: Windows 7

    The BIOS selection menu is displayed when initialization is completed. 4. To boot from the USB stick, select the Boot Manager. 5. Select the USB stick in the Boot Manager and confirm the entry. 6. Select the Recovery function and confirm the entry. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 95 For this purpose, you can either select one of the preinstalled languages or install a new language package. The following command sequences are described in English. Depending on the default setting, they can be displayed in another language. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 96 1. Choose: 'Start > Control Panel > Clock, Language, and Region > Regional and Language Options' 2. Select the 'Keyboards and Languages' tab. 3. Click the 'Install/uninstall languages' button and make the required changes. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 97 Device maintenance and repair 7.4 Installing the software The following languages can be installed at a later time: Language Windows 7 German English French Italian Spanish Chinese (Hong Kong) Chinese (simplified) Chinese (Taiwan) Japanese Russian SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 98: Windows Embedded Standard 7

    Note the license terms of Windows Embedded Standard 7 Note the license terms for Windows Embedded Standard 7 and especially the extended software terms of the Siemens AG. You can find the license terms in the delivered document 'MICROSOFT SOFTWARE LICENSE TERMS for Windows Embedded Standard 7'...
  • Page 99 8. After selecting the menu dialog language, select the menu entry 'Manage language packages'. Depending on the current language setup, you have the following options in the 'Manage language packages' menu: – Display language settings – Install language – Change language – Uninstall installed language SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 100: Partitioning Data Media

    Remainder Remainder NTFS not compressed To restore the partitions to their original delivery state, we recommend you use the software SIMATIC IPC Image & Partition Creator. Additional information is available in the accompanying documentation. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 101: Partitioning In Windows 7 Ultimate

    Reduce partition A partition can only reduced when sufficient space is available. 1. Click with the right mouse button on the partition to be reduced and click on 'Reduce size'. 2. Follow the instructions. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 102: Installing Drivers And Software

    6. Open the folder with the driver data by clicking on the link next to 'Driver path'. 7. Start the setup program in this folder. Note For a new installation of Windows operating systems, the chipset driver must be installed before all other drivers, if required. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 103: Update Installation

    NDIS device driver Read the information in the Installation_CP16xx.pdf document on the supplied USB stick. PROFINET IO Read the information of the SIMATIC devices and SIMATIC NET documentation listed in the section 'PROFINET (Page 48)'. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 104: Backing Up Data

    (images). The SIMATIC IPC Image & Partition Creator can be ordered using the Siemens online ordering system (https://mall.industry.siemens.com). For more information about SIMATIC IPC Image & Partition Creator, refer to its product documentation.
  • Page 105: Technical Specifications

    Certificates and approvals ISO 9001 certificate The Siemens quality management system for our entire product creation process (development, production and sales) meets the requirements of ISO 9001:2008. This has been certified by DQS (the German society for the certification of quality management systems).
  • Page 106 8.1 Certificates and approvals CANADA Canadian Notice This Class B digital apparatus complies with Canadian ICES-003 (B). Avis Canadien Cet appareil numérique de la classe B est conforme à la norme NMB-003 (B) du Canada. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 107: Australia Class B

    The device is designed for the following areas of application corresponding to the CE marking: Scope of application Requirements for Interference emission Immunity to interfer- ence Industrial area EN 61000-6-4 EN 61000-6-2 Residential and commercial areas EN 61000-6-3 EN 61000-6-1 and small businesses SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 108: Directives And Declarations

    The consequences are incalculable and range from unforeseeable malfunctions to a total failure of the machine or system. Avoid touching components directly. Make sure that persons, the workstation and the packaging are properly grounded. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 109 There is no equipotential bonding without grounding. An electrostatic charge is not discharged and may damage the ESD. Protect yourself against discharge of static electricity. When working with electrostatic sensitive devices, make sure that the person and the workplace are properly grounded. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 110 This way, the discharge energy does not reach and damage the sensitive components. – Discharge your body electrostatically before you take a measurement at a module. Do so by touching grounded metallic parts. Always use grounded measuring instruments. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 111: Dimension Drawings

    Technical specifications 8.4 Dimension drawings Dimension drawings 8.4.1 Dimension drawing - mounting on a DIN rail SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 112: Dimension Drawing - Wall-mounting

    Technical specifications 8.4 Dimension drawings 8.4.2 Dimension drawing - wall-mounting SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 113: Dimension Drawing - Vertical Mounting

    Technical specifications 8.4 Dimension drawings 8.4.3 Dimension drawing - vertical mounting SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 114: Dimension Drawing - Device With Expansion Cards

    Technical specifications 8.4 Dimension drawings 8.4.4 Dimension drawing - device with expansion cards Device with one expansion card Device with two expansion cards SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 115: Technical Specifications

    3 V/m 2–2.7 GHz, 80% AM according to IEC 61000-4-3 10 V 10 kHz to 80 MHz, 80% AM according to IEC 61000-4-6 Immunity to magnetic fields 100 A/m, 50/60 Hz according to IEC 61000-4-8 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 116 Integrated Intel HD2000 or HD4000 Graphics memory 32 - 512 MB Shared Memory Resolutions, frequencies, color DVI-I: 640 × 480 to 1920 × 1200 / 60 Hz depth Display port: max. 1920 ×1200 / 60 Hz SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 117 Free slots for expansion cards Up to 2 × PCIe cards, depending on enclosure version For unique labeling, the Ethernet ports are numbered on the enclosure. The numbering by the operating system can differ. No teaming with AMT. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 118: Ambient Conditions

    - During storage/shipping -40°C to +60°C (for device with HDD) or -40°C to +70°C (for devices with CFast or SSD) - Gradient Operating mode: Max. 10°C/h; Storage: 20°C/h; no condensation SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 119 Tested to DIN IEC 60068-2-27 - During operation without hard disk drive: 150 m/s , 11 ms; with hard disk drive: 50 m/s , 30 ms - During storage/shipping 250 m/s , 6 ms SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 120: Power Requirements Of The Components

    10 W (for entire device) Total The total power of the PCIe and USB cards may not exceed 15 W Note Device can overheat! To avoid overheating, the power loss per PCI slot should not exceed 5 watts. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 121: Integrated Dc Power Supply

    2.5' hard disk drive 100 mA USB expansion Max. 500 mA Max. 12 W PCIe expansion Max. 500 mA Max. 12 W The total power for PCIe and USB expansions may not exceed 15 W SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 122: Hardware Descriptions

    Meaning Input / output Data carrier detect Input Received data Input Transmit data Output Data terminal ready Output Ground Ready for operation Input Request to send Output Clear to send Input Incoming call Input SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 123: Cfast Card

    LED Output (not connected) PC10 Reserved Input/Output (not connected) PC11 Reserved Input/Output (not connected) PC12 Reserved Input/Output (not connected) PC13 Device Power (3.3V) PC14 Device Power (3.3V) PC15 Device GND PC16 Device GND PC17 Card Detect In SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 124: Displayport

    Output Ground ML_Lane3- DP data 3- Output CONFIG1 CAD Cable Adapter Detect Input CONFIG2 Ground (PullDown) AUX_CH+ Auxiliary channel+ Bidirectional Ground AUX_CH- Auxiliary channel- Bidirectional Hot Plug Detect Input Ground DP_PWR +3.3V (fused) Output SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 125: Dvi-i

    Output Analog green (G) Analog Green Signal Output Analog blue (B) Analog Blue Signal Output Analog horizontal sync Analog Horizontal Sync Output (HSYNC) Signal Analog ground (analog R, Analog ground G, & return) (GND) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 126: Ethernet

    + 5 V (fused) Output Data channel USB2 Input / output Data channel USB2 Input / output Ground – Data channel USB3 Input Data channel USB3 Input Ground – Data channel USB3 Output Data channel USB3 Output SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 127: Profibus

    Receive data Output 7, 8 SYMT- Internal 75 Ohm terminating resistor Shield LED 1 Lights up green: link LED 2 Lights up yellow: Activity Optional product variant Auto Negotiation and auto crossover are supported SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 128: Can Bus

    CAN bus signal (L active) CAN_GND CAN station ground Reserved Reserved Reserved CAN H CAN bus signal (H active) Reserved Reserved Note The permitted maximum length of the CAN bus cable is 30 meters. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 129: Internal Ports

    Receiver differential pair, Lane 0 PRSNT2# Hot-plug presence detect PERn0 Receiver differential pair, Lane 0 (not connected) Ground Ground PETp1 Transmitter differential pair, RSVD Reserved Lane 1 PETn1 Transmitter differential pair, Ground Lane 1 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 130 Lane2 PETp3 Transmitter differential pair, Ground Lane3 PETn3 Transmitter differential pair, Ground Lane3 Ground PERp3 Receiver differential pair, Lane3 RSVD Reserved PERn3 Receiver differential pair, Lane3 PRSNT2# Hot-plug presence detect Ground Ground RSVD Reserved SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 131: System Resources

    ISA exclusive (CAN) IRQ6 Free IRQ7 Free IRQ8 System CMOS / real-time clock ISA exclusive IRQ9 ACPI-SCI (system control interrupt) IRQ10 Free IRQ11 Free IRQ12 Free IRQ13 Numeric data processor ISA exclusive IRQ14 Free SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 132 USB EHCI controller #1; USB EHCI controller #2; PCI shared USB XHCI controller IRQ21 LAN1 (82579LM, Gigabit Network connection) PCI exclusive IRQ22 SATA controller #1; SATA controller #2 PCI shared IRQ23 Intel Management Engine Interface; High Definition PCI shared Audio Interface SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 133: I/o Address Areas

    210 ms / 4 s 340 ms / 6 s 460 ms / 8 s 590 ms / 16 s 710 ms / 32 s 840 ms / 48 s 960 ms / 64 s SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 134: Watchdog Trigger Register (read Only, Address 066h)

    A 512 byte window is created in the I/O area for the CAN controller NXP SJA1000. The block itself only needs 32 or 128 bytes of this depending on the operating mode. A limited selection can be preset in the BIOS Setup. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 135: Output Register User Led L1/l2/l3 (read/write, Address 404eh)

    Meaning of the bits Battery status register (read-only, address 50Ch) Meaning CMOS battery capacity is still sufficient. CMOS battery capacity is exhausted (remaining capacity is sufficient for approx. one month) CMOS battery is empty SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 136: Mram Address Register

    MRAM address register PCI register address: PCI register content: Length of the memory area MRAM base address register MRAM memory address (default) C2B0 0000 Address is assigned dynamically 80000 h (depending on device configura- tion) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 137: Cp 1616 Onboard Communications Processor

    The IO base controller user program runs on the PC. This program accesses the functions of the IO base user program interface. Data traffic is routed via the communication processor to several SIMATIC S7 PROFINET IO devices, ET 200S over Industrial Ethernet. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 138 IO base user program interface. Data traffic is routed via the CP 1616 onboard communication processor to a PC as PROFINET IO controller, or to an S7-400 automation system with CP 443-1 over Industrial Ethernet. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 139: Firmware Loader

    The firmware loader can use this information to check if the firmware is compatible to the device. Read the information provided along with the loader file, for example, in the readme file. This information is also displayed in the firmware loader when the FWL file is loaded. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 140 Note Ensure that the loader file you are using for the update is suitable for the version of firmware on your module. If you have any doubts, contact your local Siemens consultant. Note Be aware that aborting the loading process may result in an inconsistent state in your module.
  • Page 141: Further Actions In Step 7/ncm Pc

    The rest of the procedure is described in the 'Commissioning PC Stations' manual (on the Windows PC that also contains STEP 7/NCM PC: Start > Simatic > Documentation > English > Commissioning PC Stations). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 142: Bios Description

    Your device configuration is preset for operating with the included software. You should only change the default values if you have modified the technical configuration your device, or if a fault occurs when the unit is powered up. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 143: Starting Bios Setup

    Boot Manager Selection of the boot drive Boot From File Start from an .EFI file Device configuration (Setup Configuration Utility) BIOS Update BIOS update from USB stick MEBx Start Intel Management Engine BIOS Extension SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 144: Bios Setup Menus

    Security This is where you set security functions, such as passwords. Power This is where you set battery and activation functions. Boot The boot options are defined here Exit Used for terminating and saving. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 145: Main Menu

    [↑] up and [↓] down cursor keys: Field Meaning System Time For viewing and setting the current time System Date This is used to view and set the current date SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 146: Advanced Menu

    Chipset Configuration Extended chipset configuration. Active Management Technology Support Configuration of remote management for devices with Intel processors PCIe Slot Configuration Configuration of the PCIe interface HPET - HPET support Enable High Precision Event Timer SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 147 Technical specifications 8.7 BIOS description Advanced menu > 'Boot configuration' submenu Entry Meaning Numlock Switches Num Lock on (Enabled) or off (Disabled) following power on. Advanced menu > 'Peripheral Configuration' submenu SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 148 With iAMT-capable devices, the first Ethernet interface LAN1 is used to perform the AMT functionality. In this case, the teaming functionality is blocked in Windows operating systems. iAMT (LAN1) and Teaming (LAN1 and LAN2) are not possible simultaneously. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 149 Selects HDD or SSD SATA Port # HotPlug Enables or disables the hotplug. Serial ATA Port # If a SATA device is connected, the device type is displayed. Other- wise, Not Installed is displayed. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 150 PEG (PCI Express Graphic) • IGFX (chipset, internal Intel graphic): Internal onboard graphics • Auto • Internal Graphic Device IGD boot type Selection of graphics adapter which is active during booting in the power on self-test (POST). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 151 The following table lists the assignment of the USB ports to the USB interfaces: USB port USB interface Ext. interface X61 Ext. interface X60 Ext. interface X63 Ext. interface X62 Internal Internal Front interface X42 (with panel fronts only) Internal SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 152 I/O device. When VT-d is disabled, it is not available for VMM. Interrupt remapping The virtualization software has direct access to interrupts. Pass-Through DMA The virtualization software has direct access to DMA chan- nels. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 153 Slot# - Gen X Specifies the transfer speed (Generation) on the PCIe channel (Gen1, Gen2, Gen3, Auto). Validity of Advanced, Active Management Technology Support (AMT) Only devices with Core i5/i7 or Xeon processors feature ATM. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 154 Exits the MEBx. 'ME General Settings' submenu Entry Meaning Change ME Password Used to change the password Local FW Update Sets the user rights and the conditions under which ME firmware updates can be transferred. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 155 Deactivates the network interface and resets the network set- tings to their default values. Remote Setup And Configuration Displays the current provisioning settings. Power Control Specifies the power states S0, S3, S4 of the computer in which the ME is activated. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 156: Security Menu

    All setup entries can be changed, except for the supervisor password. Set User Pass- This field opens the password input dialog. Logged on users can change the word password, or clear and deactivate it by pressing 'Return.' SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 157: Power Menu

    USB Port[s] # Wake Capability The corresponding USB port switches the device back on from S4 idle state. If enabled <Enabled>, the port is active in all system states S0 - S5. Otherwise, the port is off (Disabled). SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 158 Turbo Mode Level Select 'Temperature optimized' if you are using the device in higher ambient temperatures. As a result, the CPU power con- sumption is reduced in favor of a higher permissible ambient temperature. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 159: Boot Menu

    All without kb/smart Booting is halted when errors other than keyboard or SMART errors occur. PXE Boot to LAN Activates (Enabled) or deactivates (Disabled) booting for a boot image which can be loaded from the network. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 160 EFI boot devices are placed in the boot sequence before (ENABLE) or after (DISABLE) the legacy boot devices. Boot Delay Time Boot delay time in seconds to give the user time to activate the hotkey to ac- cess the BIOS. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 161 Within the Boot Type Order, change the sequence of the Boot Types Groups (Hard Disk Drive, Others, USB, CD/DVD-ROM Drive) using the +/- keys. Advance Within the Boot Device List, change the positioning of the boot device using the +/- keys. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 162 If you press the ESC key during startup, the BIOS selection menu opens. If you click the 'Boot Manager' icon in the BIOS selection menu and select the desired boot device there, the system is booted from this boot device. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 163: Exit Menu

    Load Optimal Defaults The optimized default values are loaded. Load Custom Defaults The user default values are loaded. Save Custom Defaults The user default values are saved. Discard Changes All changes are discarded. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 164: Default Bios Setup Entries

    Enabled Ethernet 1 Address 00:1B:1B:41:42:7B Onboard Ethernet 2 Enabled Ethernet 2 address 00:1B:1B:0A:85:10 Only for devices with PROFIBUS Only for devices with CAN bus Not for devices with PROFINET Only for devices with PROFINET SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 165 MEBx Selection Screen Disabled Un-Configure ME Disabled Intel AMT Password Write Enabled AMT Wait Timer AMT CIRA Request Trig Disabled USB Configure Enabled Pet Progress Enabled Intel AMT SPI Protected Disabled AMT CIRA Timeout SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 166 Post Errors All without keyboard PXE Boot to LAN Disabled Add Boot Options Auto USB Boot Enabled EFI Device First Enabled Boot Delay Time 3 seconds Legacy / Boot Device Priority Normal Boot Menu Standard SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 167: Alarm, Error And System Messages

    Check regularly if updates are available for download to your device. You can find the downloads on the Internet at 'After Sales Information System (http://www.siemens.com/asis)'. You can find drivers and BIOS updates to download with your device or via the Search function.
  • Page 168: Active Management Technology (amt)

    SIMATIC IPC with Intel® AMT from it. The following figure shows remote maintenance of SIMATIC IPCs with Intel® AMT, e.g. for troubleshooting a corrupt operating system or incorrect BIOS settings: SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 169: Overview Of Amt

    6. Only for the devices IPC547D, IPC547E and IPC547G: Select the 'Normal' setting for 'MEBx Mode'. 7. Exit the BIOS Setup with <F10> key (Save and Exit). Only for the devices IPC547D, IPC547E and IPC547G: Exit the BIOS Setup with <F4> key. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 170 7. Confirm the dialogs that appear with 'Y'. Drivers are automatically installed once with the Windows system start in the subsequent restart. See also Resetting the Intel® AMT to the default settings and disabling AMT (Page 171) SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 171: Resetting The Intel速 Amt To The Default Settings And Disabling Amt

    1. You can obtain the address of the AMT server in the command line in Windows using 'ipconfig' and in UNIX using 'ifconfig'. If the AMT server and operating system do not use the same network address, ask your network administrator for the address you have been assigned. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 172: Forcing User Consent

    2. Select the value 'KVM' for 'User Consent'. To allow a user with administrator privileges to avoid this code query, follow these steps: 1. Select 'Intel(R) AMT Configuration > User Consent' in the MEBx. 2. Select 'Opt-in Configurable from Remote IT'. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 173: Functional Scope In Windows

    Available Registry Filter Available Available Remote Assistance Available Available Remote Client Available Available Remote Desktop Available Available SIMATIC IPC DiagBase Available, V1.4 Available, V1.4 Speech Available Not available System Management Administrative Tools Available Available SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 174 Note the licensing agreements for Windows Embedded Standard 7. Additional information on language selection is available in the section 'Setting up the language selection by means of the Multilanguage User Interface (MUI) (Page 95)'. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 175: Technical Support

    You can find additional information and support for the products described on the Internet at the following addresses: ● Technical support (http://www.siemens.de/automation/csi_en_WW) ● Support request form (http://www.siemens.com/automation/support-request) ● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis) ● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal) ● Your local representative (http://www.automation.siemens.com/mcms/aspa- db/en/Pages/default.aspx)
  • Page 176: Troubleshooting

    Install a suitable driver; the correct driver can often be downloaded does not have a suitable from the homepage of the device's manufacturer. driver for the USB device. The EWF for Windows Embedded Standard must first be disabled. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 177: Notes On The Use Of Third-party Modules

    PC. If the error no longer occurs, the third- Signal frequencies or signal • party expansion card was the cause of the fault. Replace levels are not adhered to this expansion card with a Siemens card or contact the card Different connector pin as- • supplier. signments If the PC still crashes, contact your technical support team.
  • Page 178 Technical support A.3 Notes on the use of third-party modules SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 179: Markings And Symbols

    Opening for Kensington lock opening Attention ESD (Electrostatic sensitive Warning of hot surface device) Operator controls Symbol Meaning Symbol Meaning On/off switch, without electrical isola- Eject CD/DVD tion On/off switch, without electrical isola- tion SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 180: Certificates, Approvals And Markings

    CE markings for European countries Marking of Federal Communications Commission for the USA EFUP (Environment Friendly Use Approved for Korea Period) marking for China Test mark of the Underwriters La- Disposal information, observe the boratories local regulations. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 181: Interfaces

    DVI-D interface Line In LAN interface, not approved for con- Line Out necting WAN or telephone Serial port Microphone input USB port Universal Audio Jack USB 2.0 high-speed port Headphone output USB 3.0 super-speed port SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 182: Directives And Declarations

    The device with AC power supply complies with the requirements of the EU Directive 2014/35/EU 'Low Voltage Directive'. Compliance with this standard has been verified according to EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + AC:2011 + A2:2013. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 183: List Of Abbreviations

    Complementary Metal Oxide Semiconduc- Complementary metal oxide semiconductors tors Certificate of authentication Microsoft Windows Product Key Certificate of License License authorization Communications Port Term for the serial interface Communication Processor Communication computer Central Processing Unit SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 184 Control character Enhanced Write Filter Frequently Asked Questions FAQs FAT 32 File Allocation Table 32-bit 32-bit file allocation table FBWF File Based Write Filter Floppy disk Disk drive, 3.5' Front Side Bus Ground Chassis ground SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 185 Multipoint-capable interface for program- ming devices MS-DOS Microsoft Disc Operating System MTBF Mean Time Between Failures Multilanguage User Interface Multilanguage operating system with Windows with language toggling; 5 languages: German, English, French, Spanish and Italian Not Applicable SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 186 RS 485 Reconciliation Sublayer 485 Bi-directional bus system designed for up to 32 nodes Real Time Clock Real-time clock Reliable Transfer Service Request to send Receive Data Data transfer signal SATA Serial Advanced Technology Attachment SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 187 Virtualization Technology Intel technology with which a virtually closed environment can be made available. VT-D Virtualization Technology for Directed I/O Enables the direct assignment of a device (e.g. network adapter) to a virtual device. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 188 Program monitoring with error detection and alarming. WLAN Wireless LAN Wireless local area network Wake on Local Area Network World Wide Web Execute Disable Capability Hardware implementation Extended Graphics Array Graphic standard, maximum resolution 1024x768 pixels. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 189: Glossary

    Cache High-speed access buffer for interim storage (buffering) of requested data. CE marking Communauté Européene The CE mark confirms compliance of the product with corresponding EC Directives, for example, with the EMC Directive. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 190 The data are stored in a configuration file and enable the operating system to load the correct device drivers and configure the correct device parameters. . If changes are made to the hardware configuration, the user can change entries in the configuration file using the SETUP program. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 191 10/100/1000 Mbps. Execute Disable Capability Hardware implementation that prevents mutual memory accesses by programs and applications. It is only effective when all relevant system components, such as processors, operating systems and applications are supported. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 192 Intel Active Management Technology This technology permits the diagnostics, management and remote control of PCs. It is only effective when all relevant system components, such as processors, operating systems and applications are supported. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 193 Legacy Boot Device Conventional drives can be used as USB devices. License key The license key represents the electronic license stamp of a license. Siemens provides the license keys for protected software. License key disk The license key disk contains the authorizations or license keys required to enable protected SIMATIC software.
  • Page 194 Restricted Access Location: Installation of the device in a production facility with restricted access, for example, a locked control cabinet. Recovery function of the USB stick Contains the tools for configuring hard disks and the Windows operating system. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 195 This design makes SSDs more rugged, provides shorter access times, low energy consumption and rapid data transfer. STEP 7 Programming software for the creation of user programs for SIMATIC S7 controllers. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 196 Wake on Local area network. This function allows the PC to be started via the LAN interface. Warm restart The restart of a computer after a program was aborted. The operating system is loaded and restarted again. The CTRL+ ALT+ DEL hotkey can be used to initiate a warm restart. SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 197: Index

    Base address register, 135 DPP, (DisplayPort) CAN bus Drives, 116 Port, 128 DVI-I port, 125 CE marking, 3, 107 Certificates, 107 Certifications and approvals, 105 CFast card Pin assignment of the interface, 123 Electromagnetic compatibility, 115 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 198 CFast card, 123 Open COM1, 122 Device, 72, 73 COM2, 122 Operating system DisplayPort, 124 Initial commissioning, 54 DVI-I, 125 Updates, 103, 103 PROFIBUS, 127 PROFINET, 127 USB 3.0, 126 Interference emission, 115 IPC Wizard, 56 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 199 Restore function for Windows Embedded Standard, 93 Watchdog, 61 Enable register, 134 Monitoring function, 61 Monitoring times, 61 Safety information Trigger register, 134 Storage, 28 Weight, 115 Transportation, 28 Windows 7 Scope, 3 Installation, 94 Scope of application, 14 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...
  • Page 200 Index Windows 7 Ultimate Data backup, 104 Partitioning, 101 Windows Action Center, 55 Windows Embedded Standard Data backup, 104 Windows Embedded Standard 7 Setting up partitions, 100 Windows XP Professional Data backup, 104 SIMATIC IPC427D Operating Instructions, 05/2017, A5E31347215-AB...

Original title:Programs will not launch in Windows 7

I am running Windows 7 Ultimate. It appears every time a program like Adobe, Firefox, or Quickbooks goes through a software update cycle, they will no longer launch. I get an error message that the device, path, or file cannot be found or the permissions do not allow that operation or something to that effect. I have changed permissions, ran as administrator, even added a separate administrator account and installed from that account to no avail. I have used the self fixing tools in Windows 7 with no success. If I reinstall the software, it usually works, however now I cannot get Quickbooks to launch even after reinstalling it. I tried restoring to a previous point and that did not work either. I am running Zone Alarm Extreme doing deep scans and have not had any issues with viruses. It happened to run an update last night and had the same issue so I had to reinstall it also. My best guess is that there is some some issue in the registry that is triggering the executable files to an inactive state whenever software updates, maybe for security reasons. My only Windows update fail was back in October which is about the time this started with Adobe and Firefox quitting around that time. When I attempted to install this particular update last night it said that it was already installed. Any ideas?

This entry was posted on 09.08.2019.